***Updated 1.3.19 Update is underlined and italicised***

Change the email incoming and outgoing settings to imap.dreamhost.com and smpt.dreamhost.com respectively AND change the security to SSL with port numbers 993 & 465 respectively. Here's how: 1. Open Outlook. 2. Click File. 3. Click Account Settings. 4. Click Account Settings again. 5. Click Change. 6a. Under Incoming mail servers type in imap.dreamhost.com

6b. Under Outgoing mail servers type in smpt.dreamhost.com 7. Click More Settings 8. Click the Advanced tab 9. Change Incoming server (IMAP) to 993 (double check before selecting OK on step 12) 10. Change Outgoing server (SMTP) to 465 (double check before selecting OK on step 12) 11. Select SSL for "Use the following type of encrypted connection" for both drop downs 12. Click OK 13. Click Next 14. Click Finish 15. Click Close

Need a Visual?

Webmail Setup

Click this link to see a visual walk through- each photo has a comment that tells you what to do for each step. https://goo.gl/photos/M8LQYS2kug6JvdpLA

________________ (alternate method) Auto Detect Outlook Setup Click this link to see a visual walk through- each photo has a comment that tells you what to do for each step-just make sure you use the information in steps 6, 9, and 10 above as they will always be up to date: https://goo.gl/photos/B6jVjkwCW9Yh1hoR9

-If it says it can't find an encrypted connection, and asks if it can proceed with an unencrypted connect, that is fine to do. It may fail, if it does, keep moving forward. _________________

-If You Are Not Seeing A Sent Folder In Outlook

In your new account after setup, do the following: set the Root folder path to Inbox. To do this, in Outlook, click File > Account Settings > Account Settings > Highlight your IMAP account and click Change > More Settings > Advanced > Type  Inbox in the 'Root folder path' field and then click Ok. Here is a visual if the above just isn't speaking to you.

________________ Mobile Setup Click this link to see a visual walk through- each photo has a comment that tells you what to do for each step: https://goo.gl/photos/GtA9rymW7q2czvMu5 unless it is a video.

1. Go to the Play Store icon on your agency phone.  2. Where the link above with the photos picks up: Search for TypeApp 3. Install it. If you already have it on your phone, uninstall it using the "UNINSTALL" button next to the "OPEN" button, then proceed to install it. 4. Follow the visual guide linked to above. 5. You will need to set the Incoming server (IMAP) to 993 and Outgoing server (SMTP) to 465 6. Security settings for both are SSL/TLS

*If the mobile method above fails during the automatic setup, do a manual setup choosing IMAP from the options in TypeApp and plug in the requested information manually. In addition to the incoming and outgoing numbers above, you'll need to set this address as the incoming server and the outgoing server: imap.dreamhost.com and smtp.dreamhost.com respectively.